1.888.420.HAND (4263)

Mon-Sat from 9 AM to 5 PM (online anytime!)

Frequently Asked Questions

Q. Where do you ship to?
A. We ship within the United States and its territories. Shipping rates vary according to your location. See full information on shipping.

Q. What about taxes?
A. Sales taxes are charged on all California orders.

Q. Can I return an item if I'm not happy with it?
A. Generally, items can be returned within 30 days of purchase. See our returns page for more complete information.

Q. What forms of payment do you accept?
A. We accept Visa, MasterCard, and Diners Club.

Q. How do you protect my credit card information?
A. We use 128 bit encrypted communications during the order process and do not store credit card information. We have further information and links on our shipping page.

Q. When should I contact a doctor or health care provider?
A. The information provided by is intended for educational purposes only and not intended to be used as a recommendation for a medical condition, treatment plan, product recommendation or management of any medical or surgical disease. The information provided should not be used in place of a physician or other qualified health provider. In addition, medical information changes rapidly and therefore some information may be out of date. Please consult your health care provider without delay if you suspect you may be ill.

Q. Is Orthopedic Apothecary the same as M.D. Apothecary?
A. In 2013 we changed our name from Orthopedic Apothecary to M.D. Apothecary to better reflect the fuller line of supplements we now carry.